Refund & Returns Policy
At Nabeel Shaikh LLC, customer satisfaction is important to us. This Refund & Returns Policy explains the conditions under which returns, refunds, exchanges, and cancellations are accepted. Please read this policy carefully before making a purchase.
Returns
We accept returns for eligible products within 30 days of the delivery date.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Include all original packaging, accessories, manuals, and tags (if applicable).
- Be accompanied by proof of purchase or order confirmation.
We reserve the right to refuse returns that do not meet these requirements.
Non-Returnable Items
The following items are generally not eligible for return or refund unless they arrive damaged or defective:
- Digital products or downloadable content.
- Gift cards.
- Personalized or custom-made products.
- Clearance, final sale, or promotional items marked as non-returnable.
- Products that have been used, altered, or damaged after delivery.
Damaged, Defective, or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us within 7 days of receiving your order.
To help us process your request quickly, please include:
- Your order number.
- A description of the issue.
- Clear photos of the product and its packaging.
We will review your request and, where appropriate, provide a replacement, exchange, or full refund.
Refunds
Once your returned item is received and inspected, we will notify you of the status of your refund.
If approved, your refund will be issued to your original payment method.
Please allow 5–10 business days for the refund to appear in your account. Processing times may vary depending on your bank or payment provider.
Exchanges
We replace items only if they are defective, damaged, or incorrectly shipped.
If you would like to request an exchange, please contact our customer support team with your order details.
Return Shipping
Unless the return is due to our error (such as a damaged, defective, or incorrect item), customers are responsible for return shipping costs.
We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items without tracking.
Order Cancellations
Orders may be canceled before they have been processed or shipped.
Once an order has been shipped, it cannot be canceled and must follow the return process outlined in this policy.
Late or Missing Refunds
If you have not received your refund:
- Check your bank account again.
- Contact your credit card company, as refunds may take several days to post.
- Contact your bank for additional processing information.
If you have completed these steps and still have not received your refund, please contact us for assistance.
Contact Us
If you have any questions regarding returns or refunds, please contact us:
Nabeel Shaikh LLC
Email: support@nabeelshaikhllc.com
Website: https://nabeelshaikhllc.com
We are committed to providing excellent customer service and will do our best to resolve any concerns promptly and fairly.